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Managed IT services

Your IT department, without the overhead

We handle the routine and the unexpected: help desk, monitoring, patching, backups and vendor wrangling. Your staff gets fast answers and you get one predictable monthly bill.

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What's included

Everything you need, managed for you

  • IT help deskPhone, email and remote support for staff, with on-site visits when needed.
  • 24/7 monitoringServers, workstations and network gear watched around the clock.
  • Patch managementWindows and third-party updates tested and scheduled outside busy hours.
  • Backup & disaster recoveryCloud backup of servers and Microsoft 365, with tested restores.
  • Microsoft 365 administrationMailboxes, licensing, Teams, SharePoint and security settings.
  • Procurement & lifecycleLaptops, workstations and network gear quoted, configured and retired.
  • Line-of-business appsWe work alongside your industry software vendors: accounting, EHR, ERP, POS and more.
  • Strategy & budgetingRegular reviews and a technology roadmap for leadership.
Free site evaluation

Find out where your IT stands

We'll review your network, Wi-Fi, security and cloud systems and send you a plain-language report with priorities and costs.

Phone844-425-8248
Local410-989-7499
Emailinfo@impulsetechnology.net